Shipping & Delivery Policy

Shipping & Delivery Policy  
Last updated: August 8, 2025

Processing Times  

• Orders are processed within [1–3] business days (Mon–Fri, excluding holidays).

Estimated Transit Times  
• USA: [5–10] business days  
• International: [7–15] business days  
• Note: Estimates exclude processing time and customs delays.

Tracking  
• You’ll receive a tracking email/SMS once your order ships. Orders may arrive in multiple parcels.

Address Changes  
• Enter the correct address at checkout. Contact us within [12 hours] of ordering for corrections.

Lost/Delayed Parcels  
• If tracking shows no movement for [10] business days (domestic) or [15] (international), contact us. We’ll investigate and reship or refund if declared lost by the carrier.

Customs, Duties & Taxes  
• International customers are responsible for any import fees, duties, or taxes.

Pre-Orders / Backorders  
• Estimated ship dates are shown on the product page and in your confirmation email.

Delivery Confirmation  
• Risk of loss passes to you upon carrier delivery confirmation to the address provided.

Questions?  
• Email hello@bimi.store